Have you ever had the Firefox black screen problem? That is, the screen flashes to black screen or flickers on Mozilla Firefox while you scroll down the mouse pointer to bottom of page? This was the problem that I too faced in the past week. It seems like a black page is behind the original and it makes the vision worse.
I just uninstalled the current version of firefox and installed the previous versions.But, it didn’t really work for me.I just checked for newer versions.I got a beta version and i tried it.It did better.But was not the perfect solution.
The next,I updated my OS(Windows7) using Windows update.After the successful installation of new files,I found that my firefox was working properly without any issues.
If your problem is not yet fixed,try the following steps also.
- Update your Graphics driver software
- Go to options from firefox>general>browsing>
untick the option”use hardware acceleration when available” .
Update – 17/10/2014
Firefox black screen issue appears again and again. Now, its for the Windows 8.1 users who got updated to Mozilla Firefox version 33. The possible reason for this might be like this. Your browser is updated to a newer version, but your graphics drivers are not. Below are some simple steps to fix this firefox black screen issue.
Firefox Black screen fix
1. Install the latest updates for your graphics driver. To download updates through windows update in Windows 8.1, go to Control panel > System and Security > Windows Update > Install updates. After installing the updates, Restart your computer and check whether the black screen is fixed. If new updates are not available or the problem still persists, proceed to step 2.
2. Disable Hardware acceleration option.
Open Mozilla Firefox. Click on ‘menu’ at the right top corner. Click on ‘options’ tab. In the window that appears, Under ‘Advanced’ tab, click on ‘General’. Untick the ‘Use hardware acceleration when available’ option. Click on ‘ok’. Restart your browser. The problem must be over by now.
3. If it isn’t over, try opening Firefox in Safe Mode. For this, For this press ‘shift’ button on keyboard, and click on Firefox icon. Press ‘open in Safe Mode’ option when prompted. As all the addons, extensions and other features are disabled, you can diagnose and fix the issues easily. For troubleshooting, open ‘help menu’, from the ‘menu button’, click on trouble shooting information.
4. The last method is resetting firefox. Resetting will help you go to the initial state. But, all your data, including saved passwords, history and addons will be lost.
For resetting, from the trouble shooting menu, Click on ‘Reset Firefox ‘. Resetting will fix all the major issues.